Terms of Service

These Terms of Service govern the relationship between Lerno, LLC (ID: 405879429) (referred to below as "we" and/or "the Company") and the user, arising on the Company's website (https://lerno.ge/, referred to below as "the Platform" and/or "the Website") through your registration as a user and through your purchase of products and/or services by means of the Website. These Terms of Service also regulate the conditions under which you purchase and pay for the services and products offered by the Company.

By agreeing to these Terms of Service you confirm that you have read them in full and you consent that where you purchase or receive any Company product (including the courses published on the Website and any other additional service) or use the Platform, the provisions set out in these Terms of Service will apply.

By agreeing to these Terms of Service you also consent to the Company registering you on the platform it has created for users on its website and to the personal information the Company obtains from you or from third parties being processed in accordance with the conditions set out in these Terms of Service and in the Privacy Policy.

By agreeing to these Terms of Service you further declare that:

• you have full legal capacity and competence to express your will and to assume the obligations set out in these Terms of Service;
• if you are a person of limited legal capacity or competence, by agreeing to these Terms of Service you confirm that you have obtained the consent of the appropriate person;
• you are not under any influence, pressure, threat or other circumstance that would call your free will into question;
• any data you enter on the Website and provide to the Company is complete, accurate and truthful;
• your conduct is not and will not be directed at harming the interests or the rights of the Company and/or of any third party;
• you will perform the obligations you assume under applicable law and under these Terms of Service in good faith, in full and properly.

1. Definitions

Company/we: a limited liability company established under the law of Georgia, Lerno, LLC (ID: 405879429), registered in Tbilisi, Georgia.

Platform: the website https://lerno.ge/ and the digital services connected with it.

Educational course: the digital learning content published on the Platform: textual learning material with illustrations, downloadable exercise files and review questions, which a registered user has the right to access.

User: a natural or legal person who meets the requirements set out in these Terms of Service and who wishes to use the services offered through the Company's platform and/or to purchase a product or service published on the Company's platform.

2. Registration on the Platform and recovery of credentials

2.1.The user registers on the Company's platform in accordance with these Terms of Service.

2.2.Registration on the Company's platform is possible in two ways:

2.2.1.by completing the registration form, which covers the user's first name, last name, national ID number, email address and password. After registration the Company sends a confirmation link to the address given. Confirming it is necessary in order to recover a password;

2.2.2.by signing in with a Google account, in which case the Company receives the user's name, email address and profile photo from Google.

In both cases registration is complete only once the user has given their national ID number and agreed to these Terms of Service. The reason the national ID number is processed is described in clause 3.5 of the Privacy Policy.

2.3.The Company is entitled at any time, at its own discretion, to change the fields and data required for a user's registration and/or authentication on the Company's platform and where necessary to verify the truthfulness, completeness and accuracy of the information the user has entered. Where necessary the Company is also entitled to require additional information or documentation from the user for verification purposes. If the user fails to meet the Company's request, and/or in the event of a breach of these Terms of Service or of the law, the Company is entitled to restrict and/or cancel the user's registration.

2.4.The user may amend the data given on the Company's platform at any time. The user is nonetheless obliged to keep such data complete, truthful and genuine at all times and to meet the obligations set out in these Terms of Service.

2.5.If the user has forgotten the password for the Platform, the credentials needed for authentication are recovered by means of a recovery link sent to the user's email address, or by contacting the Company on the channel given in these Terms.

2.6.A person who has reached the age of 18 may register and purchase a course on the Platform independently. A person under 18 may use the Platform with the consent of a parent or other legal representative, or through the organization that provided them with access to the course.

3. General conditions for purchasing and using a course

3.1.Lerno offers the user the opportunity to learn remotely in various fields.

3.2.To purchase a course the user must register on the website https://lerno.ge/, enter their personal data in accordance with these Terms of Service and, having chosen the course they want, pay the course fee.

3.3.The fee for a particular course is given in the course description and may vary depending on the subject of the course, its size and other factors.

3.4.Courses are selected from the pages available on the Platform. The Company is entitled at any time to change the form in which courses are offered and to make them available to the user from different pages or by different technical means.

3.5.On obtaining access to a course the user is granted a limited, personal, non-exclusive and non-transferable right to use the course materials solely for their own educational purposes.

3.6.The user is themselves responsible for the accuracy, completeness and truthfulness of the information they provide to Lerno at registration or subsequently when updating their profile data.

3.7.Access to a course that the user has purchased and/or received lasts for 1 (one) year from the day the course is obtained and is retained during that period for as long as the user's account is active and the course is published on the Platform. Once the period expires the user may obtain access to the same course again by making a new purchase. A certificate that has already been issued remains valid after access ends and can still be verified.

3.8.The Platform includes an artificial intelligence assistant (the "AI Assistant"), to which the user may put questions relating to the lesson they are working on. The AI Assistant is a supporting tool and does not replace the course learning material. The Company is entitled to limit how intensively an individual user may use the AI Assistant.

4. Completing a course

4.1.A course published on the Lerno platform may include the issuing of a certificate. Whether a certificate is available for a particular educational course is stated in that course's description.

4.2.A certificate is issued where the user completes the educational course in full, which is evidenced by the completion of every component of the course on the Platform.

4.3.The certificate is issued in electronic form and is available from the user's account.

4.4.Every certificate is given a unique identification code. Anyone who is given the code, including someone without a Lerno account, can check the certificate's authenticity by entering that code on the relevant page of the Platform. The check shows the certificate holder's first and last name, the name of the course and the date the course was completed. A certificate cannot be found without the code.

5. Intellectual property

5.1.All material published on the Platform (text, graphics, exercise files, video, audio) is the intellectual property of the Company and/or of its author.

6. Payment and refund policy

6.1.The price of a course is stated on the Platform and includes all taxes provided for by the law of Georgia.

6.2.Card payments are processed through Flitt, the payment provider integrated into the Platform. You provide your card details directly to the provider and they are not passed on to the Company.

6.3.Given the nature of a digital product, where access to the material is immediate, the fee for a purchased course is not refundable, except where the course is technically defective and the Company is unable to remedy the fault within a reasonable period.

6.4.Where the purchaser of a course or of a set of courses is a legal person, payment is made by bank transfer on the basis of an invoice issued by Lerno and sent to that legal person.

7. Limitation of liability

7.1.Lerno is not responsible for the results the user achieves. The information given in a course is applied in practice at the user's own judgement.

7.2.The Company is not liable for any direct or indirect harm (including financial loss or physical injury) that may result from following the instructions given in a course.

7.3.The Platform does not guarantee that the website will operate continuously and without interruption. Access may be temporarily restricted during technical work.

7.4.The AI Assistant's replies are generated automatically and may be inaccurate or incomplete. They do not represent the Company's official position and should not be relied on as professional or legal advice. The user should not enter personal or confidential information in their exchanges with the AI Assistant.

8. The user's obligations

8.1.The user is obliged to give accurate, complete and truthful information at registration.

8.2.The user must observe ethical standards in course reviews and comments. Distributing offensive, discriminatory or unlawful content is prohibited. The Company is entitled to moderate the comments and course reviews a user makes and, where they breach these Terms of Service and/or applicable law, to delete them.

8.3.The user is obliged not to allow third parties access to their personal Lerno account. To that end the user may use the educational platform on only one device. The user may also link no more than 1 (one) device to their account. The registered device may be changed, but a further change is permitted only after 60 (sixty) days have passed since the previous change. Lerno may shorten that period on a justified request, including where the device has been lost or stolen. Lerno reserves the right to impose further technical restrictions in order to limit third-party access to a user's own account (including but not limited to restricting IP addresses, two-factor authentication and so on).

8.4.The user is prohibited from:

8.4.1.recording, copying, distributing or passing the course materials to third parties;

8.4.2.sharing their profile credentials (username/password) with anyone else for the purpose of accessing a course jointly;

8.4.3.using the course content for commercial purposes.

8.5.A breach of this clause will result in the immediate blocking of the user's account with no right to a refund. Where an additional period granted by the Company to the user expires without result, the Company is entitled to cancel the user's registration or account and also to pursue liability as provided for by law.

9. Protection of personal data

9.1.The user's personal data is processed in accordance with the Law of Georgia on Personal Data Protection.

9.2.The detailed conditions of data processing are set out in Lerno's Privacy Policy, which is available at a separate link and forms an inseparable part of this agreement.

9.3.Where an employer or another organization provided the user with access to a course, an authorized person at that organization has access on the Platform to the following information about the user: first and last name, email address, course progress as a percentage, time spent on the course, whether the course has been completed and the skills gained from completed courses. This information covers only those courses to which the organization provided access.

10. Changes to these Terms

10.1.Lerno reserves the right to make changes to these Terms of Service.

10.2.A change takes effect when the updated Terms of Service are published on the Platform. The published document shows the date on which it was last updated.

10.3.Use of the Platform after a change takes effect is deemed to be acceptance of that change.

11. Restricting and cancelling an account or registration

11.1.The user may delete their account at any time from their account settings. Deletion happens immediately and cannot be undone. After the account is deleted the user loses access to the courses they had access to. Fees paid are not refunded. Please download your certificates before deleting your account.

11.2.Even after an account is deleted the Company retains:

11.2.1.certificates already issued and the ability to verify them. A certificate attests to something that actually happened: the user completed the course. Checking a certificate by its unique code therefore continues to work after the account is deleted and still shows the certificate holder's name, the name of the course and the completion date. Basis: the legitimate interest of the Company and of third parties in being able to trust a certificate that has been issued.

11.2.2.accounting and tax records, for the period established by law.

11.3.The Company is entitled at any time to restrict or terminate a user's right to use the Company's platform and/or services if the Company establishes that the user has breached the provisions of these Terms of Service and/or applicable law. Where the Company cancels a user's registration or restricts their access to the Platform on that basis, the Company is entitled to refuse to register the same person again.

12. Governing law and dispute resolution

12.1.These Terms are governed by the law of Georgia in force.

12.2.Any dispute between the parties is resolved by negotiation. If no agreement is reached, the dispute is heard by Tbilisi City Court.

12.3.These Terms of Service are available in Georgian and in English. In the event of a difference between the texts, the Georgian text prevails.

13. Reviews and testimonials

13.1.The Company never creates, commissions or publishes a fabricated review, rating or testimonial. Every review published on the Platform belongs to a real user who had access to the course in question.

13.2.The Company does not pay for reviews and does not offer users any benefit in exchange for leaving a positive review.

14. Contact information

If you have questions you can contact us:

14.1.Email: luka@lerno.ge

14.2.Place of registration: Tbilisi, Georgia